Cancellation and Refund Policy

Cancellation Policy:

1. Cancellation by Customer:

   Customers may request to cancel their orders or services by contacting BharatNex customer support. The cancellation request must be made before the scheduled installation or delivery date. Depending on the nature of the order or service, cancellation fees may apply, and the refund amount will be subject to the Refund Policy outlined below.

 

2. Cancellation by BharatNex:

   BharatNex reserves the right to cancel orders or services in the following circumstances:

   – Non-payment or incomplete payment for the order or service.

   – Inability to fulfill the order or service due to unforeseen circumstances or technical limitations.

   – Violation of the company’s terms and conditions or any applicable laws or regulations.

   – Any other reasonable grounds for cancellation as determined by BharatNex.

 

Refund Policy:

1. Refunds for Cancellation by Customer:

   – If the customer cancels an order or service before the scheduled installation or delivery date, a refund may be processed after deducting any applicable cancellation fees.

   – The amount of the refund will be determined based on the nature of the order or service and the time of cancellation.

   – Refunds will be issued through the original payment method used during the purchase.

 

2. Refunds for Cancellation by BharatNex:

   – In cases where BharatNex cancels an order or service, a full refund will be issued to the customer.

   – Refunds will be processed promptly, and the funds will be returned through the original payment method used during the purchase.

 

3. Refunds for Faulty or Defective Products/Services:

   – If the product or service provided by BharatNex is found to be faulty or defective, customers are entitled to a full refund.

   – Customers must notify BharatNex about the issue within a reasonable time after receiving the product or service to be eligible for a refund.

 

Refund Processing Time:

   – Refund processing time may vary depending on the payment method and financial institution. Typically, refunds are processed within 7 business days from the date of cancellation or acknowledgment of a valid refund request.

 

Contact Us:

For any cancellation or refund-related queries or assistance, please contact BharatNex customer support:

Email: [email protected]

Phone: +91 930 269 7670

Address: 36-B, Sai Sagar Rau, Indore, MP-453331

 

Please note that this Cancellation and Refund Policy is subject to change. Customers are encouraged to review the latest policy available on BharatNex’s official website for any updates or modifications.